FAQs - Everything Shy
We appreciate your business and have included some important information to help your Shy shopping experience please read:
NO RETURNS ON ANY MODESTY COLLECTION ITEMS (please see below for exchange policy on Shy Collection bras)
All unworn bras may be exchanged for another color, style or size within 14 days of purchase, with all tags attached to product. If tags are missing or after 14 days, no exchange is allowed. Shipping costs for exchanges are the responsibility of the customer. **Due to the design of Shy Collection bras, we suggest ordering a size up.**
Bra straps should be wiped with soap and water, bra hand washed and hung to dry. DO NOT PLACE IN WASHER OR DRYER.
Exchanges are not allowed on SALE or DISCONTINUED items
FREE Shipping on all orders $100 or more!
Customer is responsible for any shipping fees related to exchanges.
**ALL PANTY OR UNDERGARMENT SALES ARE FINAL (includes all Modesty Collection items)**
**Due to the nature of the Shy intimates, loungewear and restocking issues, NO REFUNDS ON ANY SHY PRODUCTS**
Exchanges are allowed on Motivation Collection items; due to inventory and restocking issues some items may not be available for exchange. Please email within 14 days of receiving your items to inquire on available options.